Coral Bay Beauty, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information (handled securely through third-party providers)

• Order history and shopping preferences

• Website usage data including IP address, browser type, and device information

We collect this information when you:

• Place an order online

• Subscribe to our newsletter or marketing campaigns

• Contact our customer support

• Create an account on our website

• Enter giveaways or complete surveys

• Interact with us via email, chat, or social media

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2. How We Use Your Personal Information

We use your information to:

• Process and fulfill your orders

• Communicate order updates or respond to your inquiries

• Send promotional offers, newsletters, or product updates (with your consent)

• Improve our website, customer service, and product offerings

• Detect and prevent fraudulent activities

• Comply with legal obligations

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3. Disclosure of Personal Information

We do not sell your personal information. We may share it with trusted third-party service providers, including:

• Payment gateways (e.g. Stripe, PayPal)

• Courier and logistics companies

• Email marketing platforms

• Website and analytics tools (e.g. Google Analytics, Meta Pixel)

• Legal or regulatory authorities when required

These third parties must adhere to strict data protection standards.

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4. How We Keep Your Information Secure

We take reasonable steps to safeguard your personal information from loss, misuse, unauthorised access, modification, or disclosure.

Security measures include:

• Secure Socket Layer (SSL) encryption

• Secure server and firewall protections

• Restricted internal access to data

• Regular security updates and monitoring

However, no system can be guaranteed 100% secure.

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5. Cookies & Web Analytics

We use cookies and similar technologies to:

• Keep track of your shopping cart

• Personalise your browsing experience

• Understand visitor behaviour on our site

• Improve site performance and marketing

You may disable cookies via your browser settings. Please note that some website features may not function properly if cookies are turned off.

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6. Accessing and Correcting Your Information

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Request to be removed from marketing communications

To do this, please contact us at:
Email: coralbaybeautyshop@gmail.com
Phone: +61 7 3456 7890

We’ll respond within a reasonable timeframe, usually within 30 days.

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7. Marketing Communications

We’ll only send you marketing content if you’ve subscribed or consented. You can unsubscribe anytime by:

• Clicking the “Unsubscribe” link in our emails

• Contacting us directly at coralbaybeautyshop@gmail.com

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

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9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the revised version on our website and update the effective date above. We encourage you to review it regularly.

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10. Contact Us

For any privacy-related questions, feedback, or complaints, please contact:

Coral Bay Beauty
Email: coralbaybeautyshop@gmail.com
Phone: +61 7 3456 7890
Website: www.coralbaybeauty.store

We aim to resolve all concerns promptly and professionally.